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           Helpdesk for AMSI eSite Suite



For over 25 years, Computers & Networks has offered highly flexible and multi-dimensional service exclusively to the property management market. We offer tier 1 (hardware, software and end-user) technical support for most hardware, AMSI’s eSite Suite of products and many other client specific software applications.  Our competitive advantage allows us to understand your daily operations and assist in managing your property software.  Our ”knowledge on demand“ support provides a live, real-time response so your employees are more efficient. 


We offer the following services:

 

  • One-on-One or Group Training
  • Live, Real Time Phone/email response
  • Personalized attention for end user
  • Remote desktop support
  • MS Office applications – all versions
  • Install, Configure and troubleshoot hardware, networking, and AMSI’s eSite Suite of products
  • Month End Close assistance/management for AMSI’s eSite Suite of products
  • On-Line Webinar Q&A sessions for the many applications we support
  • Property set up from beginning to end
  • Troubleshoot and advise on accounting entries
  • Advise operations and accounting departments on creating better policies and procedures
  • Provide weekly call reporting as requested

 

Computers & Networks provides the mission critical support your property employees need. Using sophisticated knowledge bases designed to tier your information appropriately, our helpdesk specialists will assist your personnel with both common and uncommon questions.



Customer quotes:


CLK Multifamily Management

”We have worked with C&N for the past 17 years. Throughout this time they have

provided an exceptional level of service for our local networks as well as support

for hundreds of remote locations. During the entire 17 years we have never lost

any mission critical data nor have we experienced any failures that interrupted

our daily business processes. C&N has been and will continue to be a crucial

part of our operations. Their commitment to excellence and customer service are

outstanding. C&N delivers what they promise everyday.“

 

                                                                   Davy Johnson, Vice President

 

 

 

LEDIC Management Group

”For more than 18 years, Computers & Networks has done more than just keep

our networks up and running, their teams have consistently kept us up and

running ahead of our competition. By pioneering new technologies, such as

video conferencing, C&N moves quickly with technology on our behalf, especially

those technologies that help keep our other operational costs down. They’re a

great partner.“

                                                                   Pierce Ledbetter, CEO