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Computers & Networks, Inc
4005 Mendenhall Road South
Memphis, TN 38115
901.365.1362


 

   

Computers & Networks, Inc.

Privacy Statement


1. Introduction

Computers & Networks, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information. This Statement will explain the following regarding the treatment of data collected on our Site in the United States. Please note that this Statement does not apply to non-U.S. residents. This Online Privacy Statement may change from time to time, so please check back periodically.

2. What information we collect

The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, and job title. We request Personally Identifiable Information when you order a product or service, participate in certain promotional activities, fill out surveys, and correspond with us. We also collect Personally Identifiable Information when you ask that we send products or information directly to other people; in these cases, we will collect the information you submit about the recipient. It will be clear when you are on a part of our Site that requires personal information, because we will ask you for it and you will have a choice about how we use that information.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator ("URL")1 of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol ("IP")2 address, and any search terms entered on our Site. We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect on our Site.

3. How we use your information

We gather and use information in a number of ways, including the following:

Browsing: We collect certain Non-Personally Identifiable Information when you visit our Site. We collect this information to help run our Site more efficiently, to diagnose and resolve problems on our servers, and to monitor the level of activity on our Site.

Ordering: We collect Personally Identifiable Information when you purchase products and services. We collect this information to deliver your order, to obtain payment, and to communicate with you about the status of your order.

Technical support: We may collect certain Personally Identifiable Information when you request technical support. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.

Newsletters and promotional e-mails: We collect Personally Identifiable Information when you ask (opt-in) to receive newsletters, promotional e-mails, and other information. We use this information to provide you the information you request. Users may opt-out of receiving future mailings at any time by visiting the "Mailing List" section of our homepage and unsubscribe the email address receiving the mailings. You may also contact us by email to request removal from our mailing list by sending a message to with your name, e-mail address, and relevant information about subscriptions and registrations you have with us to webmaster@cnworks.com and we will do all we can to honor your request.

Contact information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again.

4. Sharing your information

We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. Unless we have your permission, we will share the Personally Identifiable Information you provide online only with other entities and/or businesses that provide services (such as warranty fulfillment) to us and only for the purposes described above. On some pages we offer you the opportunity to receive information from companies with products or services that may be of interest to you, or links to third-party information services. From time to time, we may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of others and ourselves. Computers and Networks, Inc. or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that we would share some or all of your Personally Identifiable Information to continue serving you and other users of our Site.

5. Your choices

Computers and Networks, Inc. will not use or share the Personally Identifiable Information collected on our Site in ways unrelated to the purpose for which you provided the information, including those described above, without providing you a choice whether to permit any such unrelated uses. At the time you provide your information, we will offer you a choice as to whether you want to receive further communications about special offers, product information or other marketing messages. If you choose not to receive these communications, we will not use the information you provide for this purpose. If you change your mind about receiving further information from Computers and Networks, Inc., let us know by sending an e-mail with your name, e-mail address, and relevant information about subscriptions and registrations you have with us to webmaster@cnworks.com and we will do all we can to honor your request.

6. Data Quality/Access

Correct and complete information is required to provide certain services to you or your company. This site gives users the following options for changing and modifying information previously provided: You can send email to webmaster@cnworks.com You may contact us by telephone at 901.365.1362.

7. Use of cookies on this site

A "cookie" is a small data file transferred by a Web site to your computer's hard drive. We do not send or require cookies to use our Site, make purchases, respond to online surveys or polls, or request information. Third-party Web sites may utilize cookies. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of our Site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how you can adjust them to control cookies at the following Web sites:

Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm

Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html

8. Use of third-party companies and Web Sites

Computers and Networks, Inc. does not run third-party ads on our Site. We may use third-party media and research companies to place ads for us on other parties' Web sites. If you want to prevent these companies from sending and reading cookies on your computer, you will need to visit each company's Web site and request that you be removed from its system.

Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave our Site. When you access a non-Computers and Networks, Inc. Web site, even one that may contain our logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information.

9. Protecting your information

Computers and Networks, Inc. acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical and electronic safeguards, and managerial processes to protect the information we collect online.

When you make a purchase from our Site, we use Secure Sockets Layer ("SSL") encryption technology to safeguard your credit card and other sensitive information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. For visitors in the United States, we recommend that you use a 128-bit encryption enabled browser to provide maximum security.

If you would prefer to order by phone, call us at 901.365.1362.

10. Children's privacy

Computers & Networks, Inc. is a business-to-business Site, and accordingly, we do not collect personal information from children under 13. We believe that protecting children's privacy online is extremely important, and we encourage parents and guardians to take an active role in their children's use of the Internet and to spend time online with their children. We respect national and international laws, including the Children's On-line Privacy Protection Act ("COPPA"), which applies in the United States. In the event we develop areas of our Site directed at children under age 13, we will implement a special children's privacy statement that complies with the requirements of COPPA and other relevant laws.

11. Changes to this statement

If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

12. Contact us

If you have any questions or concerns about Computers & Networks, Inc.'s use of your information or about this Online Privacy Statement, please send an email to webmaster@cnworks.com. You may also telephone our office at 901.365.1362.

Notes:

1 A URL is the global address of documents and other resources on the World Wide Web. For example, http://www.cnworks.com is the URL for our home page. Return

2 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.


Copyright 2002 - Computers & Networks, Inc.- All Rights Reserved

 

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